Frequently Asked Office Cleaning Questions and Answers

• How often should an office be cleaned?

• The frequency depends on the size and usage of the office, but typically daily cleaning is recommended for high-traffic areas, with deeper cleans weekly or monthly.

• What areas are usually included in office cleaning?

• Common areas include workstations, restrooms, kitchens, conference rooms, hallways, and entrance areas.

• Do you provide eco-friendly cleaning options?

• Many cleaning services offer green cleaning options using environmentally friendly products upon request.

• Can cleaning be scheduled outside of office hours?

• Yes, most cleaning companies offer flexible scheduling, including evenings and weekends, to minimise disruption.

• How do you ensure the security of our office during cleaning?

• Professional cleaners are usually vetted and trained. Additionally, they follow security protocols such as signing in/out and working under supervision.

• What cleaning tasks are typically included?

• Tasks often include dusting, vacuuming, mopping, trash removal, sanitising surfaces, restroom cleaning, and replenishing supplies.

• Are your cleaning staff trained?

• We provide ongoing training to ensure staff are skilled and knowledgeable about cleaning techniques and safety.

• What should we do to prepare for office cleaning?

• It’s helpful to clear desks and common areas of personal items to allow thorough cleaning.

• Can you handle special cleaning requests?

• Yes, many services accommodate special requests like carpet cleaning, window washing, or deep cleaning.

• How do you handle cleaning during a health crisis, like COVID-19?
  • Enhanced protocols, including disinfecting high-touch surfaces and using hospital-grade products, are typically implemented to ensure safety.